empowering private practice medicine with one unifying brand

Facing soaring operating costs and plummeting reimbursement rates, 25 private practice orthopaedic groups representing 128 physicians across more than 50 locations banded together to pioneer a new innovative model for private practice care (PPC). Together, they would immediately become the largest orthopaedic group in the country. Tasked with naming, brand identity and visibility, we focused on the mission and ethos of what made these physicians some of the best in their field.

Building Preference, Loyalty… and Referrals. Leveraging the powerful Primary Care Physician partnership, brochures were created and delivered to referring PCPs to drive new patient referrals when an orthopaedic specialist is needed.

Providing Complete Orthopaedic Care. A patient-focused handbook detailing everything you need to know about your procedure – from what to expect before surgery to post-op instructions and recommended physical therapy exercises to guide a healthy recovery.

Establishing Brand Cohesion. To unify the CAO brand across 30 independent care centers in nearly 60 locations, a comprehensive Graphic Standards was developed to include the most important aspects of the brand – all in one convenient place – and empower growth.

Creating a Digital Destination. We led all aspects of website design, development, copywriting and more to assure powerful and consistent branding throughout. To further strengthen the group’s digital presence, we launched the CAO Hub, a robust content platform for thought leadership articles, patient education, media placements and social media highlights.

creating a household name across metro DC and baltimore

Armed with a stunning new brand, it was time to get to work raising the visibility of the practice and their physicians through an ongoing aggressive media relations campaign. The goal: whenever a journalist needs an orthopaedic expert, CAO is the go-to source. For five years running, we’ve annually secured more than 175 million media impressions and $500k in earned ad value. During this time, The Centers for Advanced Orthopaedics has grown rapidly throughout Virginia, Washington, D.C. and Maryland, redefining the delivering of orthopaedic care with patients always at the center.